© 2020 | FinSim. All Right Reserves | Designed by MasterWebWork
SEBI Registration Details
Registration Number: INA000020527
Type: Individual Investment Adviser
BSE Enlistment No: 2296
Validity: From 10th Jul 2025 till it is suspended or cancelled in accordance with the regulations
Standard Warning: Investment in securities market are subject to market risks. Read all the related documents carefully before investing.
Disclaimer: Registration granted by SEBI, membership of BSE and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors.
Investor Charter
Vision & Mission Statements for Investors
Vision
Invest with knowledge & safety.
Mission
Every investor should be able to invest in right investment products based on their needs, manage and monitor them to meet their goals, access reports and enjoy financial wellness.
Details of Business Transacted by the Investment Adviser
- Enter into agreements with clients providing all details including fee details, conflict of interest disclosure and maintaining confidentiality of information
- Conduct proper and unbiased risk-profiling and suitability assessment of clients
- Conduct audit annually
- Disclose the status of complaints on website
- Disclose complete registration details, address with telephone numbers and associated SEBI Office details on website
- Employ only qualified and certified employees
- Deal with clients only from official numbers
- Maintain records of all client interactions including prospective clients
- Ensure all advertisements adhere to Advertisement Code for Investment Advisers
- Not discriminate in services among clients opting for same/similar products/services
Details of Services Provided to Investors
Client Onboarding
- Onboarding of Clients
- Sharing of agreement copy
- Completing KYC of clients
Disclosure to Clients
- Provide full disclosure about business, affiliations, compensation in the agreement
- Not access client's accounts or holdings for offering advice
- Disclose the risk profile to the client
- Disclose any conflict of interest of investment advisory activities
- Disclose the extent of use of Artificial Intelligence tools in providing investment advisory services
- Disclose the timelines for various services and ensure adherence
Advisory Services
- Provide investment advice based on risk-profiling and suitability of the client
- Treat all advisory clients with honesty and integrity
- Make adequate disclosure of all material facts such as risks, obligations, costs, etc.
- Provide clear guidance and caution notice for complex and high-risk financial products/services
- Ensure confidentiality of information unless required by legal obligations or client consent
Details of Grievance Redressal Mechanism
Mode of Filing Complaint with Investment Adviser
In case of any grievance/complaint, an investor may approach the concerned Investment Adviser who shall strive to redress the grievance immediately, but not later than 21 days of the receipt of the grievance.
Mode of Filing Complaint on SCORES or with IAASB
SCORES 2.0 - A web based centralized grievance redressal system of SEBI for facilitating effective grievance redressal in time-bound manner
Website: https://scores.sebi.gov.in
Two Level Review Process:
- First review done by designated body (IAASB)
- Second review done by SEBI
You can also email to designated email ID of IAASB
SMARTODR Platform
If the Investor is not satisfied with the resolution provided by the Market Participants, then the Investor has the option to file the complaint/grievance on SMARTODR platform for its resolution through online conciliation or arbitration.
Physical Complaints
With regard to physical complaints, investors may send their complaints to:
Office of Investor Assistance and Education
Securities and Exchange Board of India
SEBI Bhavan, Plot No. C4-A, 'G' Block
Bandra-Kurla Complex, Bandra (E)
Mumbai - 400 051
Rights of Investors
- Right to Privacy and Confidentiality
- Right to Transparent Practices
- Right to Fair and Equitable Treatment
- Right to Adequate Information
- Right to Initial and Continuing Disclosure
- Right to receive information about all statutory and regulatory disclosures
- Right to Fair & True Advertisement
- Right to Awareness about Service Parameters and Turnaround Times
- Right to be informed of the timelines for each service
- Right to be Heard and Satisfactory Grievance Redressal
- Right to have timely redressal
- Right to Suitability of the Financial Products
- Right to Exit from Financial product or service in accordance with agreement terms
- Right to receive clear guidance and caution notice when dealing in Complex and High-Risk Financial Products
- Additional Rights to vulnerable consumers
- Right to get access to services in suitable manner even if differently abled
- Right to provide feedback on the financial products and services used
- Right against coercive, unfair, and one-sided clauses in financial agreements
Expectations from Investors (Responsibilities of Investors)
Do's
- Always deal with SEBI registered Investment Advisers
- Ensure that the Investment Adviser has a valid registration certificate
- Check for SEBI registration number
- Please refer to the list of all SEBI registered Investment Advisers available on SEBI website: SEBI Website
- Pay only advisory fees to your Investment Adviser through banking channels only and maintain duly signed receipts
- You may make payment through Centralised Fee Collection Mechanism (CeFCoM) of IAASB if investment adviser has opted for the mechanism
- Always ask for your risk profiling before accepting investment advice
- Insist that Investment Adviser provides advisory strictly based on your risk profiling and available investment alternatives
- Ask all relevant questions and clear your doubts with your Investment Adviser before acting on advice
- Assess the risk-return profile of the investment as well as liquidity and safety aspects before making investments
- Insist on getting the terms and conditions in writing duly signed and stamped
- Read terms and conditions carefully particularly regarding advisory fees, advisory plans, category of recommendations etc.
- Be vigilant in your transactions
- Approach the appropriate authorities for redressal of your doubts/grievances
- Inform SEBI about Investment Advisers offering assured or guaranteed returns
- Always be aware that you have the right to exit the service of an Investment Adviser
- Always be aware that you have the right to seek clarifications and clear guidance on advice
- Always be aware that you have the right to provide feedback to the Investment Adviser
- Always be aware that you will not be bound by any clause contravening regulatory provisions
Don'ts
- Don't fall for stock tips offered under the pretext of investment advice
- Do not provide funds for investment to the Investment Adviser
- Don't fall for the promise of indicative or exorbitant or assured returns by Investment Advisers
- Don't let greed overcome rational investment decisions
- Don't fall prey to luring advertisements or market rumors
- Avoid doing transactions only on the basis of phone calls or messages from Investment adviser or representatives
- Don't take decisions just because of repeated messages and calls by Investment Advisers
- Do not fall prey to limited period discount or other incentives, gifts, etc. offered by Investment advisers
- Don't rush into making investments that do not match your risk taking appetite and investment goals
- Do not share login credentials and passwords of your trading, demat or bank accounts with the Investment Adviser
Complaint Redressal
Client's queries / complaints may arise due to lack of understanding or a deficiency of service experienced by clients. Deficiency of service may include lack of explanation, clarifications, understanding which escalates into shortfalls in the expected delivery standards, either due to inadequacy of facilities available or through the attitude of staff towards client.
How to Lodge a Complaint
In case of any complaint or query:
Please contact Investment Advisor Mr. N Raghu Kumar, email id – raghu@FinSim.in and phone no +91-98806 27311
1
SEBI SCORES Portal
If not satisfied with our response, you can lodge your grievance with SEBI at http://scores.sebi.gov.in or write to any SEBI offices.
SEBI Toll Free Helpline: 1800 22 7575 / 1800 266 7575
2
ODR Portal
ODR Portal could also be accessed, if unsatisfied with the response. As per SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, on "Online Resolution of Disputes in the Indian Securities Market".
A common Online Dispute Resolution Portal ("ODR Portal") which harnesses conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market has been established.
Visit ODR PortalMonthly Disclosure of Investor Complaints
Data for the month ending August, 2025
| Sr. No. | Received from | Pending at the end of last month | Received | Resolved* | Total Pending | Pending complaints > 3 months | Average Resolution time^ (in days) |
|---|---|---|---|---|---|---|---|
| 1 | Directly from Investors | 0 | 0 | 0 | 0 | 0 | 0 |
| 2 | SEBI (SCORES) | 0 | 0 | 0 | 0 | 0 | 0 |
| 3 | Other Sources (if any) | 0 | 0 | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 0 | 0 | 0 | 0 | 0 | |
* Inclusive of complaints of previous months resolved in the current month.
# Inclusive of complaints pending as on the last day of the month.
^ Average Resolution time is the sum total of time taken to resolve each complaint, in days, in the current month divided by total number of complaints resolved in the current month.
Trend of Monthly Disposal of Complaints
| Sr. No. | Month | Carried forward from previous month | Received | Resolved* | Pending# |
|---|---|---|---|---|---|
| 1 | July, 2025 | 0 | 0 | 0 | 0 |
| 2 | August, 2025 | NA | NA | NA | NA |
| 3 | September, 2025 | NA | NA | NA | NA |
| 4 | October, 2025 | NA | NA | NA | NA |
| 5 | November, 2025 | NA | NA | NA | NA |
| 6 | December, 2025 | NA | NA | NA | NA |
| 7 | January, 2026 | NA | NA | NA | NA |
| 8 | February, 2026 | NA | NA | NA | NA |
| 9 | March, 2026 | NA | NA | NA | NA |
| Grand Total | 0 | 0 | 0 | 0 | |
* Inclusive of complaints of previous months resolved in the current month.
# Inclusive of complaints pending as on the last day of the month.
Trend of Annual Disposal of Complaints
| Sr. No. | Year | Carried forward from previous year | Received | Resolved* | Pending# |
|---|---|---|---|---|---|
| 1 | 2024-2025 | NA | NA | NA | NA |
| Grand Total | 0 | 0 | 0 | 0 | |
* Inclusive of complaints of previous years resolved in the current year.
# Inclusive of complaints pending as on the last day of the year.
Grievance Escalation Matrix
| Designation | Contact Person | Contact No. | Email ID | Working Hours |
|---|---|---|---|---|
| Investment Advisor | N Raghu Kumar | +91-98806 27311 | Raghu@FinSim.in | 9:00 AM - 6:00 PM |
Compliance & Audit Status
Annual Compliance Audit Requirement
Disclosure with respect to compliance with Annual compliance audit requirement under Regulation 19(3) of SEBI (Investment Advisers) Regulations, 2013 for last financial years:
| Sr. No | Financial Year | Compliance Audit Status | Remarks, If any |
|---|---|---|---|
| 1 | FY 2023-24 | Conducted | - |
| 2 | FY 2024-25 | Not Applicable | - |
Contact Us
Address
F263, 6th Cross, BEL Layout 1st Stage, Anjananagar, Bangalore, Karnataka, 560091
Phone
+91-98806 27311
Raghu@FinSim.in
Investment Advisor
N Raghu Kumar
+91-98806 27311
Raghu@FinSim.in
Corresponding SEBI Office
SEBI regional/local office address -
7th Floor, 756-L, Anna Salai,
Chennai - 600002, Tamil Nadu